Karl Abraham Uy

I am a customer-focused professional with experience in customer service, banking operations, and accounting support, committed to accurate work and dependable follow-through.

At Carelon Global Solutions I handled inbound/outbound calls and chats, assisted provider services, triaged and routed calls, managed disputes, reviewed medical records and appeals, and maintained accurate multi-screen application entries.

In banking roles I drafted agreements, performed cashiering and money sorting, conducted credit investigations, updated client records, and supported accounting functions including petty cash management.

I bring strong communication, collaboration, client management, and time-management skills, and I seek opportunities where I can contribute to operational efficiency and continuous improvement.