Karizma Whitfield

I’m a Program Manager with 5+ years of experience leading healthcare education operations, accreditation compliance, and stakeholder engagement initiatives. I’m PMP-certified with an MBA, and I focus on coordinating large-scale professional programs that improve system-level safety and quality through reliable, measurable execution.

At the Tennessee Hospital Association (THA), I lead the full lifecycle planning and execution of statewide patient safety and quality education initiatives supporting PSO and TSQC programs. I coordinate content strategy, faculty engagement, accreditation compliance, and logistics, and I oversee Continuing Medical Education (CME) application submissions and reporting—driving an 85% increase in credit claiming. I also partner with hospital executives, clinical leaders, and subject matter experts to design education aligned with emerging patient safety priorities and healthcare system performance goals.

I’ve built operational strength across complex, cross-functional environments—streamlining webinars, surveys, and recurring meetings to increase attendance and engagement. Previously at RR Donnelley, I managed end-to-end project workflows, coordinated quality control oversight for 250+ weekly production samples, reduced error rates by 15%, and led root cause analyses with corrective action plans that stabilized output. Earlier, as a Study Abroad Peer Advisor/Project Manager at the University of Memphis, I streamlined intake and documentation for 400+ international students and supported program growth through advising, recruitment events, and social media management—raising engagement and visibility through strategic planning.