Vanessa baxter-DennisVB
Open to opportunities

Vanessa baxter-Dennis

@vanessabaxterdennis

Experienced medical administrator with expertise in patient communication.

Zimbabwe

What I'm looking for

I am looking for a role that values patient care and offers growth opportunities.

I am an experienced medical administrator with a strong background in medical terminology, office operations, and patient communication. My expertise lies in managing patient inquiries, verifying insurance eligibility, and ensuring accurate claims processing. I pride myself on my organizational skills and my ability to communicate effectively with patients and healthcare professionals alike.

Throughout my career, I have held various roles that have honed my skills in patient management and office procedures. As an Insurance Verification Specialist at Lenox Hill Radiology, I successfully managed inbound and outbound calls, coordinated patient care, and obtained prior authorizations for medical procedures. My previous experience as a Patient Service Representative further solidified my ability to handle high-volume calls and maintain patient records with precision.

I am passionate about providing exceptional service to patients and supporting healthcare teams in delivering quality care. I am eager to bring my skills and dedication to a new role where I can continue to make a positive impact in the medical field.

Experience

Work history, roles, and key accomplishments

LR

Insurance Verification Specialist

Lenox Hill Radiology, Radnet

Apr 2022 - Apr 2025 (3 years)

Verified patient insurance and eligibility, ensuring accurate claims processing. Managed inbound and outbound calls, including patient coordination and resolving patient inquiries and insurance issues. Obtained prior authorization for medical procedures.

RA

PSR-Patient Service Representative

Radnet

Jun 2019 - Apr 2022 (2 years 10 months)

Managed high-volume inbound calls, including patient coordination, addressing patient inquiries professionally and efficiently. Verified patient insurance and eligibility, ensuring accurate and timely service delivery. Scheduled, rescheduled, and canceled patient appointments, adhering to healthcare department policies and procedures.

Education

Degrees, certifications, and relevant coursework

WS

West Side High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.

Tech stack

Software and tools used professionally

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Vanessa baxter-Dennis - Insurance Verification Specialist - Lenox Hill Radiology, Radnet | Himalayas