Vanessa baxter-Dennis
@vanessabaxterdennis
Experienced medical administrator with expertise in patient communication.
What I'm looking for
I am an experienced medical administrator with a strong background in medical terminology, office operations, and patient communication. My expertise lies in managing patient inquiries, verifying insurance eligibility, and ensuring accurate claims processing. I pride myself on my organizational skills and my ability to communicate effectively with patients and healthcare professionals alike.
Throughout my career, I have held various roles that have honed my skills in patient management and office procedures. As an Insurance Verification Specialist at Lenox Hill Radiology, I successfully managed inbound and outbound calls, coordinated patient care, and obtained prior authorizations for medical procedures. My previous experience as a Patient Service Representative further solidified my ability to handle high-volume calls and maintain patient records with precision.
I am passionate about providing exceptional service to patients and supporting healthcare teams in delivering quality care. I am eager to bring my skills and dedication to a new role where I can continue to make a positive impact in the medical field.
Experience
Work history, roles, and key accomplishments
Insurance Verification Specialist
Lenox Hill Radiology, Radnet
Apr 2022 - Apr 2025 (3 years)
Verified patient insurance and eligibility, ensuring accurate claims processing. Managed inbound and outbound calls, including patient coordination and resolving patient inquiries and insurance issues. Obtained prior authorization for medical procedures.
PSR-Patient Service Representative
Radnet
Jun 2019 - Apr 2022 (2 years 10 months)
Managed high-volume inbound calls, including patient coordination, addressing patient inquiries professionally and efficiently. Verified patient insurance and eligibility, ensuring accurate and timely service delivery. Scheduled, rescheduled, and canceled patient appointments, adhering to healthcare department policies and procedures.
Nursing Home Receptionist
Alaris Health at Essex
Jan 2018 - Jun 2019 (1 year 5 months)
Managed all incoming calls, including patient coordination, screening and directing them appropriately. Managed inventory and ordered office supplies. Provided administrative support to nursing staff and physicians, including correspondence and report preparation.
Education
Degrees, certifications, and relevant coursework
West Side High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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