I manage day-to-day rental operations for Family Property Management, handling tenant communications, lease documentation, and client onboarding.
I also maintain rental financial records in Google Sheets, including rent collections, tenant payment logs, and vendor expenses.
At REI Lead Pros (REI Call Center), I conducted market analysis, outreach, and negotiations for real estate acquisitions across U.S. housing markets. I managed client relationships and prospective seller pipelines, keeping CRM records and follow-up schedules.
At Concentrix, I supported Citizens Bank customers in both Spanish and English, resolving inquiries through email, phone, and ticketing systems. Earlier, at Data Vimenca, I supported merchant accounts and payment processing while updating CRM records and verifying transactions.
