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Kimberly Vanegas

@kimberlyvanegas

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Detail-oriented virtual assistant with 7+ years in client services.

Dominican Republic

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What I'm looking for

I am looking for a remote role that values collaboration, growth, and client satisfaction.

I am a detail-oriented and highly organized professional with over 7 years of experience in property management, real estate, and client services. My proven ability to manage operations, schedules, and communications in fast-paced environments has been a key factor in my success. I am bilingual in English and Spanish, which enhances my ability to coordinate projects and provide exceptional customer support.

As the Founder and CEO of a successful property management business, I oversaw more than 30 residential and vacation rental properties. I managed multi-channel rental platforms, ensuring seamless communication with guests and property owners. My leadership skills were instrumental in recruiting, training, and managing a team of supervisors, aligning our day-to-day operations with long-term business goals.

I am now actively seeking a fully remote Virtual Assistant role where I can leverage my tech-savvy nature and commitment to providing high-level virtual assistance to support business growth and client satisfaction.

Experience

Work history, roles, and key accomplishments

Founder & CEO

Kenzen

Jan 2018 - Dec 2025 (7 years 11 months)

Scaled and led a successful property management business overseeing 30+ residential and vacation rental properties. Managed multi-channel rental platforms, ensuring seamless communication with guests and property owners.

Property Management Business Development Team Leadership Financial Planning

Passenger Service Agent

EnvoyAir

Jan 2016 - Dec 2018 (2 years 11 months)

Supported passengers during check-in and boarding, ensuring efficient and friendly service. Handled ticketing issues and assisted with flight changes and sales.

Customer Service Ticketing Passenger Assistance Communication Problem Solving

Lead Station Agent

EnvoyAir

Jan 2013 - Dec 2015 (2 years 11 months)

Supervised 10+ employees per shift to maintain smooth airport operations and timely passenger assistance. Led decision-making and problem-solving during high-pressure, time-sensitive situations.

Security Protocols Conflict Resolution Leadership

Education

Degrees, certifications, and relevant coursework

KENZEN

Certificate, Teaching English as a Foreign Language

Obtained a certificate in Teaching English as a Foreign Language, enhancing skills in language instruction and educational methodologies. This certification supports roles requiring strong communication and training abilities.

UNIVERSIDAD IBEROAMERICANA (UNIBE)

Bachelors Degree, Marketing

Completed a Bachelor's Degree in Marketing, gaining comprehensive knowledge in market analysis, consumer behavior, and strategic brand management. Developed strong analytical and communication skills essential for business growth.