Open to opportunities

Karanjeet Singh

@karanjeetsingh

Message

Hardworking job seeker with strong organizational skills.

Canada

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I'm a dedicated professional with a background in customer service and team management. My experience at iEnergizer as an Assistant Executive Customer Service has equipped me with the skills to ensure a clean and safe gaming environment. I have successfully filtered chat reports and managed a team to uphold performance standards.

With a recent Graduate Certificate in IoT and Machine Intelligence from Sheridan College, I am eager to leverage my skills in a new role. I pride myself on my communication abilities, empathy, and leadership skills, which I believe are essential for fostering a collaborative team environment.

Experience

Work history, roles, and key accomplishments

Assistant Executive Customer Service

IEnergizer

Jul 2019 - Dec 2022 (3 years 5 months)

Monitored and ensured a clean gaming environment by filtering chat reports and images, issuing bans based on detailed insights. Provided customer service to meet performance standards and micro-managed a small team while collaborating with a larger team and leadership for efficient daily operations.

Communication Problem Solving Quality Management Leadership Team Management Customer Service Monitoring Reporting

Education

Degrees, certifications, and relevant coursework

Sheridan College Institute of Technology And Advanced Learning

Graduate Certificate, IOT and machine intelligence

Completed a graduate certificate program focused on the Internet of Things and machine intelligence. Studied relevant concepts and technologies in this field.