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Karam UserKU
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Karam User

@karamuser1

I build and support reliable IT infrastructure, endpoint deployments, and office networks.

United States
Message

I've supported FEMA DHS across Texas and West Virginia, maintaining enterprise infrastructure, deploying endpoints through SCCM, and leading office build-outs, relocations, structured cabling, and network connectivity.

As an independent IT consultant, I've designed small-business office networks and backup solutions, recovered data from failed or compromised storage, and built custom systems to client specifications.

My hands-on support background spans Dell Technologies, Crosslink Tax Professional Services, United Data Technologies, and local business environments. I troubleshoot Windows and Linux systems, hardware, software, networking, servers, virtualization, imaging, printers, and business applications.

Experience

Work history, roles, and key accomplishments

FD

IT Specialist & IT Manager

FEMA DHS

Jun 2024 - Jan 2026 (1 year 7 months)

Administered and maintained enterprise IT infrastructure including POE managed switches, patch panels, and endpoint devices across multiple office locations. Managed endpoint deployment and software distribution enterprise-wide using SCCM, and led office build-outs and relocations.

Education

Degrees, certifications, and relevant coursework

Seminole State College logoSC

Seminole State College

Bachelor's Degree, Information Technology

2014 - 2018

Earned Bachelor's and Associate's degrees in Information Technology from Seminole State College from 2014 to 2018.

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