Open to opportunities

Techy Rad

@techyrad

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Seasoned IT and cybersecurity leader driving infrastructure reliability, governance, and risk mitigation.

India

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What I'm looking for

I am seeking a senior IT/security role where I can lead infrastructure and security programs, drive compliance, mentor teams, and deliver measurable risk reduction and business continuity.

I am a seasoned IT and cybersecurity professional with 19 years of experience delivering IT infrastructure, information security, risk management and governance. I have led SOC operations, implemented ISO 27001 and CISM-aligned programs, deployed DLP, backup/DR strategies, and conducted large-scale cybersecurity awareness initiatives.

I have managed cross-functional teams, executed enterprise projects (DLP, ATP email protection, virtualization, help desk and custom apps), and aligned security strategies with business objectives to reduce risk and ensure compliance. I bring hands-on technical expertise, audit experience and a pragmatic approach to secure business continuity and operational resilience.

Experience

Work history, roles, and key accomplishments

Current

Director - IT

Current

Hansa Research Group Pvt Ltd

Sep 2018 - Present (7 years)

Lead IT and information security for a global market research firm, managing a 9-person team and 50+ servers while implementing DLP, SOC operations, backups and ISO 27001 audits to improve resilience and compliance.

Information Security ISO 27001)SOC Backup Endpoint Protection Risk Assessment

Manager - IT

ReachLocal Services Pvt. Ltd.

Sep 2017 - Aug 2018 (11 months)

Managed cloud and on-prem IT infrastructure, backups and centralized server, storage and firewall operations across locations while ensuring SLA uptime and vendor coordination.

Cloud Management Backup SLA Management Asset Management Vendor Management

Manager - IT

Viaan Industries Ltd.

Jan 2016 - Apr 2017 (1 year 3 months)

Led IT infrastructure and call centre systems for a BSE-listed firm, managing servers, dialers (Genesys/VICI), backups and implementing VMware ESXi and high-availability solutions to meet SLAs.

VMware ESXi Genesys Backup High Availability Database Administration SLA Management

Manager - IT

Hansa Research

May 2013 - Jan 2016 (2 years 8 months)

Oversaw IT operations for pan-India offices supporting ~700 users, managing VPN/MPLS connectivity, backups, encryption and endpoint protection while integrating new technologies per client needs.

Backup Encryption Symantec Endpoint IT Operations Network Administration Integration Technologies

Manager - IT

T.V. Products (I) Pvt. Ltd.

Jul 2010 - May 2013 (2 years 10 months)

Managed IT and call centre infrastructure including CRM, dialers, ERP and e-commerce integration, achieving 99.9% uptime and delivering ERP and website integration with payment and logistics.

CRM Administration Dialer ERP Implementation Network Management SLA Management

Senior Customer Support Engineer

Intech Computers

Sep 2005 - Jul 2010 (4 years 10 months)

Provided desktop and helpdesk leadership, administered antivirus servers and backups, and maintained network and hardware support across client environments.

Help Desk Support Backup