Kapil Jaswani
@kapiljaswani
IT Terminal Specialist | Strategic IT, Operations & Security in Aviation
CanadaWhat I'm looking for
At Nieuport Aviation, I maintain the uptime and availability of operational and corporate IT systems across airport and terminal environments where reliability is time-critical and safety-sensitive.
I established asset management, mobile device management, and data classification programs, while partnering with SITA, XOVIS, Pattison, CP Stoneman, and airline partners including Porter on infrastructure expansion, cloud upgrades, network readiness, and redundancy.
Previously at Southlake Academic Family Health Team, I owned end-to-end IT and EMR support, became a certified super user for PS Suite and Telus CHR EMR, and led the OceanMD online booking rollout for staff and patients.
At FDM Group and on placement with President's Choice Financial, I supported Windows systems and service platforms, migrated applications to Azure using Kubernetes and Jenkins, and built Python automation and observability tools that improved incident response and system visibility.
Experience
Work history, roles, and key accomplishments
IT Terminal Operations Specialist
Nieuport Aviation
Apr 2025 - Present (1 year 5 months)
Maintains uptime and availability of IT systems across airport and terminal environments, supporting time-critical operations. Established asset management, MDM, and data classification programs, and collaborates with partners on infrastructure projects.
IT and EMR Data Administrator
Southlake Academic Family Health Team
May 2024 - Apr 2025 (11 months)
Owned end-to-end IT and EMR support for the clinic, providing troubleshooting and monitoring security alerts. Certified super user for PS Suite and Telus CHR EMR, and led rollout of OceanMD online booking system.
IT Consultant
FDM Group
Aug 2021 - Oct 2023 (2 years 2 months)
Installed, configured, and maintained PC hardware and Windows systems, improving system uptime by 15%. Managed service platforms including Jira and ServiceNow, and built automation using Python and command-line scripting.
Site Reliability Engineer (External Consultant)
President's Choice Financial
Feb 2022 - Oct 2022 (8 months)
Migrated applications from on-premises to Azure using Kubernetes and Jenkins, cutting outage response time by 20%. Built a Python-based status page using Confluence API and JQL to improve service observability by 15%.
Education
Degrees, certifications, and relevant coursework
AXELOS
ITIL v4, IT Service Management
Certification in ITIL v4, completed in 2023.
Microsoft
Microsoft Azure Fundamentals, Cloud
Certification in Microsoft Azure Fundamentals, completed in 2023.
Conestoga College
Diploma, Big Data Solution Architecture and Computer Application Security
Diploma in Big Data Solution Architecture and Computer Application Security from Conestoga College, completed in 2020.
Maharaja Sayajirao University
Bachelor of Computer Applications, Computer Applications
Bachelor of Computer Applications from Maharaja Sayajirao University, completed in 2018.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
Skills
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