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Kangana JainKJ
Open to opportunities

Kangana Jain

@kanganajain

Detail-oriented customer support professional skilled in administration, records, and backend operations.

India
Message

What I'm looking for

I’m seeking opportunities in HR, Administration, Backend Operations, Customer Support, Chat Process, and Data Entry, where I can coordinate clients, maintain accurate records, and handle confidential information with professionalism.

I’m a detail-oriented and highly organized professional with experience in legal administration, customer support, documentation management, client coordination, and backend operations. I handle confidential information, manage records, and keep documentation accurate while supporting clients through calls and emails.

In customer care, I assist customers through calls and support channels, resolve queries professionally, and complete backend support tasks by updating records. I focus on responsiveness, clarity, and careful follow-through in every interaction.

From court-based roles with advocates, I coordinated with clients through calls and emails, maintained confidentiality of sensitive information, and managed and updated case files. I also drafted legal notices, managed legal paperwork, and handled compliance documentation and file archiving.

I’m seeking opportunities in HR, Administration, Backend Operations, Customer Support, Chat Process, and Data Entry roles where I can combine strong communication, record management, and team coordination to deliver reliable support and organized operations.

Experience

Work history, roles, and key accomplishments

TC

Himanshu Detwal (Adv.)

Tis Hazari Court

Oct 2019 - Mar 2021 (1 year 5 months)

Drafted legal notices and maintained documentation. Managed legal paperwork and confidential assignments.

Education

Degrees, certifications, and relevant coursework

CM

C.C.S. University, Meerut

Bachelor of Laws (LLB), Law

Activities and societies: Attended international workshop on 'Need for World Constitution'; symposium on Law, Crime, Corruption & Social Transformation; participated in seminars conducted by Kamkus College of Law.

Earned an LLB from C.C.S. University, Meerut in 2018. Participated in law-related workshops and seminars.

IR

Indian Institute of Human Rights

Diploma in Human Rights, Human Rights

Completed a Diploma in Human Rights in 2015.

DU

Delhi University

Bachelor of Commerce (B.Com), Commerce

Completed a B.Com from Delhi University in 2014.

VS

Vidya Bhawan Girls Sr. Sec. School

Higher Secondary Certificate (HSC), General Education

Completed HSC in 2010 from Vidya Bhawan Girls Sr. Sec. School.

VS

Vidya Bhawan Girls Sr. Sec. School

Secondary School Certificate (SSC), General Education

Completed SSC in 2008 from Vidya Bhawan Girls Sr. Sec. School.

Tech stack

Software and tools used professionally

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