KTKandi Tomlinson
@kanditomlinson
Dedicated professional with a passion for helping others.
United StatesWhat I'm looking for
I am a dedicated professional with a strong commitment to helping others and a passion for sharing my knowledge. My experience spans various roles in customer service and leadership, where I have honed my skills in communication, decision-making, and team management. I believe in continuous learning and strive to stay updated in my field.
Currently, I work at Sunshine Acres Boutique and Donation Center Inc, where I manage inbound and outbound calls, schedule appointments, and ensure efficient dispatching. My previous roles as a front-end supervisor at Ross Dress for Less and Toys R Us, as well as a store manager at Motherhood Maternity, have equipped me with valuable leadership experience. I take pride in my ability to make quick decisions and lead teams effectively.
Experience
Work history, roles, and key accomplishments
Call Center Representative
Sunshine Acres Boutique and Donation Center Inc
Jan 2020 - Present (5 years 6 months)
Handled inbound and outbound calls to support donation center operations. Managed scheduling and dispatching tasks efficiently. Made quick decisions to resolve issues and ensure smooth communication.
Front End Supervisor
Ross Dress for Less
Jan 2009 - Dec 2011 (2 years 11 months)
Supervised front-end operations, including managing cashiers and customer service. Implemented scheduling strategies to optimize staffing levels. Utilized leadership skills to guide the team and resolve customer issues effectively.
Front End Supervisor
Toys R Us
Jan 2007 - Dec 2009 (2 years 11 months)
Managed front-end staff and operations, ensuring efficient customer checkout processes. Applied scheduling techniques to maintain appropriate staffing during peak hours. Provided leadership and guidance to the team to enhance performance and customer satisfaction.
Store Manager
Motherhood Maternity
Oversaw all store operations, including sales, inventory, and staff management. Developed and implemented strategies to achieve sales targets and improve customer experience. Led the team, handled scheduling, and made key decisions to ensure the store's success.
Education
Degrees, certifications, and relevant coursework
Skyline High School
High School Diploma, General Studies
Completed high school education. Focused on core academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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