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Open to opportunities

Kandi Robinson

@kandirobinson

Customer service professional and graduate student shaping supportive experiences through coaching and counseling.

United States
Message

What I'm looking for

I’m looking for a people-first role where I can combine customer service, coaching, and mental-health-informed support—using clear communication, organized operations, and collaborative teamwork to help guests and clients feel seen and safe.

I’m a Customer Service Professional and a Graduate Student in Clinical Mental Health Counseling, committed to creating supportive, respectful experiences for the people I serve. I bring a coaching mindset and a calm, service-oriented approach to every interaction, from everyday guest needs to more emotionally sensitive moments.

In my Educator & Instructional Coach work, I designed and implemented themed weekly lesson plans aligned with developmental goals and Society for Collegiate Leadership & Achievement (SCLA) program goals. I organize year-round program activities, manage schedules, support parent communication, and coordinate classroom operations while training others in developmentally appropriate instructional and behavior strategies.

Earlier experience includes serving in fast-paced customer service settings with friendly, efficient support while maintaining clean and organized work areas and meeting health and safety standards. As a Chaplain Intern, I provided emotional and spiritual support and facilitated brief therapeutic and reflective group lessons, strengthened my professional writing and digital communication, and sharpened my organization and task prioritization.

Experience

Work history, roles, and key accomplishments

LA
Current

Educator & Instructional Coach

Lisa's Safe Haven Academy

Jan 2025 - Present (1 year 3 months)

Designed and implemented themed weekly lesson plans aligned with developmental goals and SCLA program objectives. Organized year-round program activities and coordinated classroom practices, including schedules and parent communication.

Education

Degrees, certifications, and relevant coursework

The Chicago School of Professional Psychology logoTP

The Chicago School of Professional Psychology

Master of Arts in Clinical Mental Health Counseling, Clinical Mental Health Counseling

2022 -

Grade: 4.0 GPA

Activities and societies: Aligned themed weekly lesson plans with developmental and Society for Collegiate Leadership & Achievement (SCLA) program goals.

Graduate student in the Master of Arts in Clinical Mental Health Counseling program.

Bethune-Cookman University logoBU

Bethune-Cookman University

Bachelor’s Degree in Religion & Philosophy, Religion & Philosophy

2016 - 2022

Grade: Cum Laude

Bachelor’s degree in Religion & Philosophy at Bethune-Cookman University.

CC

Child Development Associate (CDA)

Child Development Associate (CDA), Child Development

2024 -

CDA training focused on developmentally appropriate instructional and behavior strategies.

Tech stack

Software and tools used professionally

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