Kamso Chris
@kamsochris
Customer Service Representative delivering calm complaint resolution and accurate support through phone, email, and chat.
NigeriaWhat I'm looking for
I’m a Customer Service Representative with strong communication, interpersonal, and problem-solving skills, focused on assisting customers with inquiries, resolving complaints professionally, and ensuring positive customer experiences. I’m fluent in Igbo and proficient in English, which helps me connect clearly and confidently with customers.
In my role at BrightWay Retail Services Ltd in Lagos, Nigeria, I assisted customers with products, pricing, and availability, responded politely via phone and in person, and resolved complaints calmly while following company guidelines. I provided accurate information, maintained documentation of customer interactions, and helped drive customer satisfaction and retention.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
BrightWay Retail Services Ltd
Assisted customers with product, pricing, and availability inquiries via phone and in person, resolving complaints according to company guidelines while providing accurate information and maintaining interaction documentation. Supported customer satisfaction and retention through professional, patient service.
Education
Degrees, certifications, and relevant coursework
University of Enugu (UNN)
Bachelor of Science, English Education
Earned a Bachelor of Science (B.Sc.) in English Education at the University of Enugu (UNN) in Nigeria.
Availability
Location
NigeriaAuthorized to work in
Job categories
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