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Kamogelo Nkomo

@kamogelonkomo

Claims Support Administrator at Mendelsons (UK), explaining claims processes and guiding clients through next steps.

At Mendelsons(UK), I contact new leads, explain the claims process and next steps, and record client communications and outcomes.

At ABSA, I administered trusts in line with their mandates and reviewed client requests and risk reports. I also worked as an ABSA Sales Consultant, monitoring client portfolio activity and preparing interview packs.

As a Private Tutor, I tailor one-on-one lessons to students’ needs and adjust plans based on their progress. I hold a Diploma in Law and am currently pursuing an LLB at the University of South Africa (UNISA).

Experience

Work history, roles, and key accomplishments

Current

Claims Support Administrator

Current

Mendelsons (UK)

Jun 2026 - Present (4 months)

Contact new leads promptly, explain the claims process, and follow up on unanswered calls. Record all contact attempts, communications, and outcomes.

Lead Management Communication Skills Follow up Record keeping

Current

Private Tutor

Current

Self Employed

Oct 2021 - Present (5 years)

Delivered personalized one-on-one instruction tailored to individual learning needs. Assessed student progress and adapted lesson plans to improve performance.

Tutoring Communication Skills Time Management Problem Solving

Inside Sales Consultant

Coverall (USA)

Feb 2026 - Apr 2026 (2 months)

Generated outbound and handled inbound sales calls to promote products and services. Consistently met and exceeded sales KPIs and utilized CRM systems to track leads and maintain records.

Sales CRM Lead Tracking Communication Skills KPI Achievement

English Instructor

Berlitz Corporation

Oct 2025 - Jan 2026 (3 months)

Delivered engaging English language instruction to multicultural learners. Implemented lesson plans aligned with international curriculum standards and adapted methodologies to diverse learning styles.

Teaching Lesson Planning Curriculum Implementation Digital Tools E Learning

Trust Officer

ABSA

May 2019 - Jun 2021 (2 years 1 month)

Administered trusts in accordance with trust mandates and evaluated client requests. Verified tax schedules and checked risk reports for discrepancies.

Trust Administration Compliance Risk Reporting Client Relations

Sales Consultant

ABSA

Nov 2018 - Mar 2019 (4 months)

Prepared client interview packs and monitored client portfolio activity. Continuously upskilled in product, system, compliance, and regulatory knowledge.

Sales Client Portfolio Management Compliance Product Knowledge

Administrator

UNISA

Feb 2018 - Oct 2018 (8 months)

Managed library records, assisted with book displays, and maintained AV equipment. Handled customer inquiries, fines, and cataloguing, and facilitated book acquisitions.

Library Management Customer Service Cataloguing Data Entry