Kalishea Ellis
@kalisheaellis
Digital Learning Program Manager specializing in Canvas LMS administration, learning analytics, and accessible course experiences.
What I'm looking for
I’m a Learning Management System (LMS) and Learning & Development professional who administers, configures, and supports enterprise learning platforms to deliver high-quality learning experiences. I specialize in Canvas LMS administration, learning analytics, accessibility compliance, and troubleshooting.
In my current role as a Digital Learning Program Manager at Boxlight Inc., I manage and maintain Canvas LMS environments—ensuring accurate course configuration, ADA/WCAG 2.1 accessibility, and a positive learner experience. I build and configure course shells using standardized templates, lead a team of six Digital Learning Specialists, and administer LinkedIn Learning programs while monitoring engagement and learning pathways.
I turn business and learning requirements into scalable LMS solutions by collaborating with instructional technology coordinators, administrators, and district leaders. I also run quality assurance reviews, coordinate stakeholder trainings and workshops, and resolve issues through Microsoft Teams, email, and chat support, while tracking participation and learning metrics using LMS reporting tools, Looker Studio dashboards, and Google Forms.
Earlier, I worked as a Digital Learning Specialist at Boxlight Inc., facilitating virtual and in-person training and creating accessible digital learning materials aligned with adult learning principles and Universal Design for Learning (UDL). Before that, I gained customer-focused analytical experience at the Internal Revenue Service and supported online instruction at NPU-T Virtual Learning Center, then earned a Bachelor of Arts in Interdisciplinary Studies (Psychology & Sociology) from Valdosta State University.
Experience
Work history, roles, and key accomplishments
Digital Learning Program Manager
Boxlight Inc.
Aug 2023 - Feb 2025 (1 year 6 months)
Managed and maintained Canvas LMS environments, including course configuration and accessibility compliance. Led a team of six specialists supporting educator professional development and managed learning programs, reporting, troubleshooting, and stakeholder trainings.
Digital Learning Specialist
Boxlight Inc.
Jul 2022 - Aug 2023 (1 year 1 month)
Facilitated virtual and in-person training sessions for Canvas LMS and instructional technology adoption. Created accessible learning materials, performed LMS quality assurance, and supported educators and administrators with configuration and troubleshooting.
Accounts Management Representative
Internal Revenue Service
Jun 2021 - Jul 2022 (1 year 1 month)
Managed high-volume communications and resolved complex account issues using analytical problem-solving skills. Maintained detailed records, tracked case progress, and worked to improve response and resolution timelines.
Learning Facilitator
NPU-T Virtual Learning Center
Oct 2020 - May 2021 (7 months)
Managed daily operations for a virtual learning center supporting student engagement and online instruction. Coordinated learning activities and designed asynchronous learning activities tailored to diverse learning needs and learning styles.
Education
Degrees, certifications, and relevant coursework
Valdosta State University
Bachelor of Arts, Interdisciplinary Studies (Psychology & Sociology)
Earned a Bachelor of Arts in Interdisciplinary Studies with a focus on Psychology and Sociology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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