I seek an instructional design/ LMS administration role where I can lead eLearning design and LMS strategy, collaborate with SMEs, improve learner engagement, and drive measurable performance improvements within a collaborative organization.
Christen McWilliams
@christenmcwilliams
I am a senior LMS administrator and instructional designer delivering engaging, scalable training solutions.
What I'm looking for
I am a senior LMS administrator and instructional designer with over 15 years' experience. I directed company-wide LMS strategy and developed 400+ online courses that supported 8,000+ users.
I design interactive eLearning, video tutorials, and instructor-led training using Articulate Storyline, Adobe Captivate, Lectora, and Camtasia, and I lead LMS optimization, integrations, and post-acquisition continuity. I led an internal communications and design committee, edited work from a team of eight instructional designers, and managed course scheduling, user access, and onboarding. I ensure projects run on time and deliver measurable improvements in learner performance.
I want to apply my LMS administration and instructional-design expertise to lead scalable learning solutions that improve engagement and business outcomes.
Experience
Work history, roles, and key accomplishments
Sr. LMS Administrator/Program Manager
OneMain Financial
Oct 2014 - Present (10 years 10 months)
Directed company-wide launch of a new LMS supporting 8,000+ users and authoring 400+ online courses; optimized the LMS UI and course catalog to improve navigation and learner engagement, and integrated teams post-acquisition to ensure seamless training continuity.
Training Coordinator
Heritage Federal Credit Union
Jan 2009 - Jan 2014 (5 years)
Developed and delivered training programs based on performance gap analyses and administered the LMS to maintain training records and performance reports; trained and mentored SMEs during a core system conversion to ensure smooth organizational transition.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Master of Education, Education Technology and Instructional Design
Master of Education focused on Education Technology and Instructional Design from Western Governors University.
University of Evansville
Bachelor of Science, Secondary Education
Bachelor of Science in Secondary Education from the University of Evansville.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
christenmcwilliams.weebly.comSocial media
Job categories
Skills
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