Kaliegha Hillsman

At Stewart Title, I administer user profiles across Resware and AIM+ Admin, handling provisioning, de-provisioning, entitlement changes, password resets, and account lockouts under established authorization policies.

I manage ServiceNow access-request queues, monitor access logs, maintain incident histories for audit verification, and support distributed employees using Citrix virtual desktops and Webex Contact Center. I also use Microsoft Copilot and internal knowledge bases to improve technical documentation, operational guidelines, and SOPs.

Previously, as a Wire Processor II at Stewart Title, I validated more than 2,500 monthly wire transfers totaling $200 million while maintaining 99% accuracy. I identified and intercepted high-value fraudulent requests through data validation and out-of-band verification while supporting OFAC, AML, and NACHA control alignment.

My earlier work at MedData included researching missing case-record variables and redesigning document routing paths to reduce administrative delays by 15% while improving data-entry accuracy. I'm seeking an entry-level IT Compliance or Operational Analyst opportunity where I can apply my application support, audit, and verification experience.