Kaley Wisely

Identified student's unique needs and conducted one-on-one virtual tutor sessions using personalized learning plans. Provided a customized approach tailored to individual student needs and offered feedback to parents regarding progress and goals.

Provided after-school support and planned stimulating activities for children's learning and development. Managed household contractors, repairs, deliveries, and implemented organizational systems, including managing and ordering goods for the family.

Provided high-quality childcare support for an infant, encouraging and supporting developmental milestones. Coordinated effectively with parents to meet the child's specific needs.

Maintained monthly contact with clients to review product setup, evaluate changes, and address concerns, ensuring their business needs were met. Oversaw product fulfillment, managed change requests, and coordinated with internal departments to promote prompt issue resolution and build strong client relationships.

Utilized Salesforce to document cases and manage workflow, providing high-quality customer service across chat, phone, and online eStore platforms. Investigated and responded to customer inquiries, assisted in implementing new policies, and tracked electronic documentation to ensure excellent customer experience.

Provided a safe, happy, and stimulating learning environment, encouraging development through daily activities like reading and games. Connected with parents regularly to discuss developmental stages and changes.

Organized and participated in creative, social, and educational activities for two children aged five and seven. Created detailed activity lists, including behavior and progress, to establish strong communication between parents and caregiver.

Studied Human Development and Family Studies at Indiana University. Gained knowledge in various aspects of human growth and family dynamics.