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Kajal Singh

@kajalsingh4

Senior Business Associate at Upgrad- Study Abroad, achieving 95–100%+ of monthly sales targets through consultative student counselling.

India

Message

At Upgrad- Study Abroad, I counsel prospective students on study abroad programs and consistently achieve 95–100%+ of monthly sales targets. I guide each candidate through needs assessment, program counselling, follow-ups, and closure.

Previously, at Alma Better and Think & Learn Pvt Ltd (Byjus), I generated and converted leads, maintained CRM pipelines, and supported sales performance. As a Team Lead at Think & Learn Pvt Ltd (Byjus), I trained and mentored new Sales Executives and managed a team of 5 resources+.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Associate

Current

Upgrad Study Abroad

Jan 2026 - Present (8 months)

Consistently achieved 95-100%+ of monthly sales targets by driving end-to-end consultative counselling for prospective students exploring study abroad programs. Managed the complete sales cycle from lead generation to closure, improving lead-to-enrollment efficiency.

Consultative Selling Lead Generation Sales Funnel Management CRM Pipeline Tracking Objection Handling Needs Analysis Student Counselling Cross Functional Collaboration

Senior Business Development Associate

Alma Better

Nov 2023 - Dec 2025 (2 years 1 month)

Generated qualified leads through daily cold calling and follow-ups, converting leads to paid admissions via needs analysis and objection handling. Maintained CRM to manage leads and consistently achieved weekly/monthly sales targets.

Cold Calling Lead Generation Needs Analysis Objection Handling CRM LeadSquared CRM Salesforce Product Demonstrations Counselling Revenue Management Customer Relationship Management

Team Lead

Think & Learn Pvt Ltd (Byjus)

May 2022 - Oct 2023 (1 year 5 months)

Led a team of 5+ resources, managing the sales pipeline qualification process to improve pipeline quality and deliver consistent revenue. Maintained 80% client retention rate and trained new Sales Executives.

Team Leadership Sales Pipeline Management Customer Retention Sales Reporting Forecasting Training Mentorship Sales Strategy

Senior Business Development Associate

Think & Learn Pvt Ltd (Byjus)

Prospected new business opportunities through cold-calling and industry events, resulting in a 20% increase in client base. Negotiated and closed deals, achieving 15 Lakhs revenue in the first quarter and a 95% client retention rate.

Prospecting Cold Calling Negotiation Customer Retention Cross Functional Collaboration Marketing Campaigns Sales Reporting Forecasting

Business Development Executive

Vfly-Orions Pvt. Ltd

Collaborated with teammates to develop advertising collateral and sales presentations. Penetrated targeted accounts to generate sales and supported client acquisition with sales and marketing teams.

Sales Presentations Account Penetration Client Acquisition Market Research Reporting Collaboration