kain 31
@kain31
I am a dependable e‑commerce operations professional skilled in customer service, team leadership, and process improvement.
What I'm looking for
I am a dependable and conscientious e-commerce operations professional guided by strong ethical principles, committed to integrity, teamwork, and continuous learning.
At MRO Nebodebo.com I supervised day-to-day operations, improved customer satisfaction by resolving complaints promptly, and fostered strong working relationships with staff to promote collaboration and service quality.
I hold a BA in English and certifications in AI and computer training; I bring MS Office expertise, money-handling and cost-control experience, and a motivated, adaptable approach to new challenges.
Experience
Work history, roles, and key accomplishments
Ecommerce Marketing
MRO Nebodebo.com
May 2021 - Present (4 years 4 months)
Supervise day-to-day e-commerce operations, improving customer satisfaction by resolving complaints promptly and maintaining a safe, organized store environment. Facilitate clear communication between staff and management to boost team performance and service quality.
Education
Degrees, certifications, and relevant coursework
Presidency University, Bangladesh
Bachelor of Arts, English
Completed a Bachelor of Arts (BA) in English at Presidency University, Bangladesh, graduating in 2024.
Notre Dame College, Dhaka
High School Diploma, Customer service & relation
Completed a High School Diploma with a focus on customer service & relation at Notre Dame College, Dhaka, in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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