Open to opportunities

Hafizul Huque Hasan

@md_hasan

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Motivated professional with expertise in customer service and sales.

Bangladesh

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What I'm looking for

I am looking for a dynamic work environment that fosters growth and values customer relationships.

I am a motivated and results-oriented professional with over two years of hands-on experience in customer service, sales, and e-commerce. My journey has equipped me with a proactive, results-driven approach, allowing me to manage thousands of product listings and oversee end-to-end order fulfillment. I have successfully contributed to streamlined operations that improved both efficiency and customer satisfaction.

My background includes managing operations in car showrooms and assisting customers in fast-paced call center environments. I have worked on large-scale dropshipping projects involving over 5,000 Amazon-to-Walmart listings, which has sharpened my communication skills and attention to detail. Currently pursuing a Bachelor's degree in Merchandising, I am eager to contribute my skills while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Store Manager

SM Work Solution

Apr 2024 - Jan 2025 (9 months)

Managed a Walmart Seller Central account, including day-to-day operations, listing optimization, and performance tracking. Conducted Amazon-to-Walmart dropshipping, ensuring product profitability and accurate order fulfillment.

Walmart Seller Central Dropshipping Inventory Management Customer Service

Salesperson

FA Corporations Car Showroom

Jul 2021 - Nov 2023 (2 years 4 months)

Actively engaged in sales activities, assisting customers with their purchase decisions. Maintained positive relationships with clients, ensuring satisfaction and repeat business.

Sales Customer Relations Client Management Communication

Customer Service Representative

Velocita Infosys Ltd.

Dec 2019 - May 2020 (5 months)

Provided exceptional service through multiple communication channels. Managed a high volume of inquiries, documenting customer interactions.

Customer Service Communication Process Improvement

Manager

Alfa Auto Car Showroom

Feb 2019 - Sep 2019 (7 months)

Directed daily operations and ensured superior customer service. Oversaw sales activities, achieving revenue targets and sales goals.

Operations Management Customer Service Sales Market Research Staff Training

Education

Degrees, certifications, and relevant coursework

BGMEA University of Fashion & Technology

Bachelor's Degree, Merchandising

Currently pursuing a Bachelor's degree in Merchandising, eager to contribute skills while continuing to grow professionally. Confident that a blend of practical experience, dedication, and willingness to learn makes me a valuable addition to any team.