Open to opportunities

Nijhum Raat

@nijhumraat

Message

I am an experienced e-commerce and digital marketing manager driving measurable growth.

Bangladesh

Message

What I'm looking for

I seek a collaborative role leading e-commerce and digital marketing initiatives where I can use live-streaming and analytics to drive revenue growth and expand into broader product or team leadership.

I am an experienced e-commerce and digital marketing manager with a proven track record of delivering consistent profit growth for business websites through high-quality traffic and improved sales conversion.

I have executed high-quality live streams across Facebook, YouTube and TikTok using OBS, Streamlabs and vMix. I optimize streams for reach and retention, troubleshoot technical issues, and analyze performance metrics to improve results.

My background also includes end-to-end HR recruitment and customer service for gaming platforms. I handled sourcing, interviewing, onboarding, technical and billing support, and collaborated cross-functionally to improve processes and user engagement.

Experience

Work history, roles, and key accomplishments

Social Media Live Streamer

Self Employed

Executed high-quality live streams across Facebook, YouTube, and TikTok using OBS, Streamlabs, and vMix; engaged audiences in real time and optimized streams for improved reach and viewer retention.

Live Streaming OBS Streamlabs VMix Stream Optimization Video Production Social Media

Customer Service Representative

Ginyard International Co.

Provided chat, email, and phone support for a gaming platform, resolving account, billing, and technical issues while collaborating with internal teams to improve support processes.

Customer Support Technical Troubleshooting Billing Support Live Chat Email Support Phone Support User Engagement

HR Recruitment

Premium Sweets BD

Managed end-to-end recruitment including sourcing, job descriptions, job postings, resume screening, interviews, and onboarding to fulfill staffing needs.

Recruitment Sourcing Job Posting Interviewing Onboarding Hiring coordination

Education

Degrees, certifications, and relevant coursework

Bangladesh University of Business and Technology

Bachelor of Business Administration, Management

2016 - 2021

Grade: 3.21

Completed a Bachelor of Business Administration in Management at Bangladesh University of Business and Technology with a CGPA of 3.21 from 2016 to 2021.