kahjawahabuddin Mohd
@kahjawahabuddinmohd
I build scalable global service delivery operations and transformation programs.
IndiaWhat I'm looking for
At Philips, I operationalize enterprise healthcare services across seven portfolios, partnering with R&D, Product Management, Markets, Sales, IT, Quality and Regulatory Affairs to take services from readiness and validation through compliant go-live, adoption and Hypercare.
Over 10 years at Cisco, I led global delivery across seven international sites, two strategic BPO partners and a 400+ workforce ecosystem. I delivered $800K+ in annual IT cost savings, reduced IT case volumes by 58%, and cut cycle times by up to 80% through SaaS, AI/ML, RPA and process transformation.
Experience
Work history, roles, and key accomplishments
Lead enterprise-wide service operationalization and delivery transformation, converting strategic service concepts into scalable, globally deployable operating models. Partner with R&D, Product Management, Markets, Sales, IT, Quality and Regulatory Affairs to define service requirements, readiness criteria, governance, validation and compliant go-live execution.
Education
Degrees, certifications, and relevant coursework
Osmania University
Bachelor of Science, Computer Science and Electronics
Bachelor of Science in Computer Science and Electronics from Osmania University, completed in 2007.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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