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KW
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Kadeem Williams

@kadeemwilliams

Reliable operations and customer-service professional skilled in data accuracy and team support.

United States
Message

What I'm looking for

I seek hands-on operational or customer-focused roles where I can apply data accuracy, team supervision, and process support to improve efficiency and customer outcomes.

I am a highly experienced operations and customer service professional with demonstrated strengths in data entry, inventory control, and frontline service across retail, warehouse, and facilities roles. I maintain a consistent focus on accuracy and process support, having achieved a 98 percent accuracy rate in recent data entry work.

My background includes supervising teams, handling escalations, processing billing and technical service orders using SAP and AS 400, and supporting high-volume retail and foodservice operations. I combine hands-on operational skills—forklift experience, commercial cleaning, painting/coatings work—with strong Microsoft Office and spreadsheet proficiency.

I am dependable, safety-minded, and customer-focused, and I bring practical problem-solving and cross-functional collaboration to roles that require operational reliability and attention to detail.

Experience

Work history, roles, and key accomplishments

KM

Customer Service Escalations

Keurig Green Mountain

May 2021 - Mar 2024 (2 years 10 months)

Supervised a 20-person team in Technology Assurance, managed domestic and international billing, prepared refunds, and processed service orders and shipments using SAP.

HL

Laundry Attendant

HB Laundry

Dec 2021 - Apr 2022 (4 months)

Processed laundry orders including sorting, washing, drying, pressing, and folding while performing stain removal, minor repairs, and maintaining sanitation standards.

MS

Painter

MHI Ship Repair and Services

Jul 2019 - Oct 2019 (3 months)

Prepared surfaces through sanding and sandblasting and applied coatings, supporting supervisors with hand and power tools on ship repair projects.

Amazon logoAM

Seasonal Associate

Sep 2018 - Mar 2019 (6 months)

Scanned, unloaded, and loaded packages, performed pick-and-pack orders, and supported workplace safety practices in a high-volume fulfillment environment.

Lowe's Home Improvement logoLI

Warehouse Receiving Clerk

Lowe's Home Improvement

Jun 2018 - Aug 2018 (2 months)

Unloaded shipments, transported items to the sales floor, verified shipment contents, and organized storage areas to streamline inventory flow.

Education

Degrees, certifications, and relevant coursework

WS

Woodrow Wilson High School

High School Diploma, General Education

2015 - 2017

Completed High School Diploma at Woodrow Wilson High School from 2015 to 2017.

Tech stack

Software and tools used professionally

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Kadeem Williams - Data Entry Assistant - Freelance | Himalayas