At GIJIMA, I provide technical support to users and troubleshoot computer, software, and network issues across Windows, Mac, and mobile devices.
I manage Active Directory and implement SCCM 2012. I also install and support telecommunication equipment, maintain system backups, and work with software and hardware suppliers to resolve operational issues.
Previously, I provided first- and second-line support at UWS and EOH, and supported various small and medium-sized businesses while self-employed. I hold a Diploma in PC Engineering from Damelin College.
