Abdulrahman refaie

AR

Open to opportunities

Abdulrahman refaie

@abdulrahmanrefaie

Detail-oriented customer service professional skilled in data entry and online research.

What I'm looking for

I’m looking for an entry-level role where I can use my customer service, data entry, and online research skills to support teams, resolve issues, and improve customer experience—while continuing to grow professionally with structured feedback.

I’m a detail-oriented professional with experience in customer service, data entry, and online research. I bring strong skills in office software, presentation, and problem-solving, with native Arabic and professional English proficiency.

In customer service roles, I provided customer service support and enhanced clients’ satisfaction through call center work. I also contributed to operations in clothing manufacturing, partnering to ensure quality production and showcasing work via Instagram.

I’m collaborative and effective under pressure, with proven time management and customer inquiries/copywriting experience. I’m also interested in further growth through roles where I can apply my communication, speech/interpersonal skills, and structured problem-solving every day.

Experience

Work history, roles, and key accomplishments

CB

Clothing Manufacturing Assistant

Clothing Manufacturing Business

Mar 2023 - Apr 2024 (1 year 1 month)

Contributed to the operations of a clothing manufacturing business, partnering with a friend to help ensure quality production and supporting customer engagement via Instagram.

Operations Support Quality Assurance Customer Engagement Instagram Collaboration Time Management Problem Solving Communication

KA

University Call Center Agent

Kabulturk

Apr 2023 - Jun 2023 (2 months)

Provided customer service support at a university application call center, improving client satisfaction within the Istanbul office.

Customer Service Call Center Support Communication Problem Solving Time Management Data Entry Professional English

RO

Branding Coordinator

Rosevelt

Jan 2022 - Apr 2023 (1 year 3 months)

Collaborated with a colleague on a branding strategy for the clothing brand Rosevelt, engaging the audience through Instagram.

Brand Strategy Copywriting Instagram Customer Engagement Presentation Skills Collaboration Time Management Problem Solving

CC

Clinic Customer Support

Clinic Company

Mar 2022 - May 2022 (2 months)

Executed customer support duties at a call center for a clinic company, handling customer inquiries and service needs.

Customer Support Call Center Support Communication Time Management Problem Solving Data Entry Professional English

SC

Civil Engineering Assistant

Seenat Contracting

Mar 2016 - Jun 2016 (3 months)

Assisted with civil engineering projects during summer vacations and semester breaks, collaborating with his father at a civil engineering company.

Civil Engineering Support Team Collaboration Communication Problem Solving Time Management Online Research Documentation

Education

Degrees, certifications, and relevant coursework

YU

Yıldız Teknik University

Architecture Engineering

2022 -

Studying Architecture Engineering at Yıldız Teknik University in Istanbul, Turkey, from 2022 to the present.

Tech stack

Software and tools used professionally

Istanbul

Gmail

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