Open to opportunities

Justina Ramdhany

@justinaramdhany

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Detail-oriented healthcare professional with 3+ years of experience.

United States

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What I'm looking for

I am looking for a role that allows me to further enhance patient care and operational efficiency in a supportive healthcare environment.

I am a dedicated healthcare professional with over three years of experience in clinical operations and patient access. My journey in the healthcare sector has been driven by a commitment to enhancing care delivery and providing compassionate service to patients and medical teams alike. I pride myself on my ability to manage comprehensive patient intake and documentation, ensuring accuracy and continuity in patient care.

At Northwell Health, I have successfully facilitated communication among patients, families, and healthcare providers, which has significantly improved patient satisfaction and care coordination. My role involves overseeing test scheduling and managing patient discharge logistics, all while maintaining a supportive environment for elderly patients. I am passionate about patient advocacy and strive to ensure that every patient receives the attention and care they deserve.

Experience

Work history, roles, and key accomplishments

Current

Clinical Support Assistant

Current

Northwell Health at North Shore University Hospital

Sep 2024 - Present (9 months)

Supported clinical teams by managing comprehensive patient intake, chart documentation, and legal consents, ensuring accuracy and continuity in patient care. Facilitated smooth communication among patients, families, nurses, and physicians to improve care coordination and patient satisfaction. Oversaw test scheduling, equipment maintenance, and supply replenishment to support efficient unit operat

Patient Intake Chart Documentation Legal Consents Care Coordination Scheduling Maintenance

Associate Patient Access Services Representative

Northwell Health at North Shore University Hospital

Aug 2022 - Aug 2024 (2 years)

Created and maintained accurate patient profiles by collecting identification, insurance, and prescription information, ensuring data integrity. Scheduled radiology appointments while coordinating staff and room availability, and provided patients with detailed test prep instructions. Verified insurance coverage, secured pre-certifications, and calculated patient financial responsibility in collab

Scheduling Billing Coordination Tax ID

Human Resources Intern

GAOTek

May 2021 - Aug 2021 (3 months)

Posted job advertisements across various platforms including LinkedIn, Indeed, and Facebook Hiring Groups to attract qualified candidates. Screened resumes and conducted preliminary interviews based on departmental criteria to streamline the recruitment pipeline.

Job Posting Candidate Sourcing Interviewing Recruitment LinkedIn Indeed

Education

Degrees, certifications, and relevant coursework

SUNY College at Old Westbury

Bachelor of Arts, Politics, Economics and Law

Grade: Cum Laude Honors

Graduated with Cum Laude Honors in Politics, Economics and Law. This interdisciplinary program provided a strong foundation in legal, economic, and political systems.