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J User

@juser22

Business systems administrator and LMS analyst at MUFG who improved request-form completion by 80%.

United States
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At MUFG, I supported mandatory compliance training for eight MUFG Americas entities and cross-trained teams in Europe and Asia on training setup. I used SABA Cloud Analytics to gather and analyze training data, then worked with training owners and the LMS team on overdue assignments and remediation.

I created an Excel VBA request form with embedded codes and macros to make submissions easier and track request history. I also trained consultants and clients on completing the forms; the work resulted in an 80% increase in fully completed request forms.

At Union Bank, I evaluated SABA workshop data in Excel and tested training modules. I also helped create workshop offerings and gather regional data, contributing to a 60% increase in training enrollment.

Experience

Work history, roles, and key accomplishments

SC
Current

Volunteer

Southern California

Apr 2025 - Present (1 year 6 months)

Captured and retouched photos using Adobe Express, streamlined video post-production with CapCut, and managed event logistics and technical run-throughs.

Education

Degrees, certifications, and relevant coursework

CP

California State Polytechnic University, Pomona

Bachelor of Science, Kinesiology and Health Promotion

Bachelor of Science in Kinesiology and Health Promotion with a focus on Health Education.

SH

SheCodes

Introduction to Coding and Introduction to Web Development, Coding

Completed Introduction to Coding and Introduction to Web Development in May 2025.

Tech stack

Software and tools used professionally

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