Dean Bootcheck

Administered DocuSign CLM, writing XML code to create document templates that pull data from Salesforce.com. Developed reporting dashboards used in training sessions to reinforce data integrity standards and improve operational process visibility.

Designed and delivered opportunity-management training that standardized sales workflow and reduced stage confusion across the sales team. Used Chatter as a daily training resource, writing best practice articles that could be read quickly and easily.

Worked a daily queue for a large corporate client's 1,000+ Salesforce users in China.

Designed structured documentation ecosystem including job aids, SOPs, annotated screenshots, and screen-capture videos to standardize daily workflows. Trained new employees on Salesforce navigation, business processes, and reporting.

Daily administrator and trainer for 300+ users. Met with 4 consulting firms daily to strategize best practices and resolve training issues.

Integrated conveyor-line productivity data using Salesforce and Jitterbit, replacing spreadsheets in use for over a decade. Designed and deployed Bosma's first Salesforce opportunity-management process for the sales team and trained all users.

Instructional Design Bootcamp at IDOL Academy, completed in 2026.

Six Sigma Greenbelt Certification from Purdue University, completed in February 2019.

Bachelor of Arts in Communications from Purdue University.