Jessica Lukito
@jessicalukito
Systems Administrator and LMS specialist using data, automation, and troubleshooting to improve learning outcomes.
United StatesWhat I'm looking for
I’m a dynamic, results-oriented Systems Administrator and LMS Specialist with 12 years of proven experience driving positive organizational outcomes. I’m known for troubleshooting, locating redundancy, condensing data, and developing prescriptive rules, plus building user-friendly forms and tracking processes with Microsoft VBA across Excel and PowerPoint.
In my most recent role at MUFG, Ltd, I administered SABA Cloud and used analytics to create, gather, analyze, and escalate training completion and overdue data. I engineered request forms, set up Audience Types, Smart Lists, and Prescriptive Rules, audited course content and testing in LMS-SABA, and resolved LMS profile and compliance training issues through Workday service tickets—while collaborating closely with consultants, clients, and teams to remediate learners and support smooth training delivery.
Experience
Work history, roles, and key accomplishments
Business Systems Admin, LMS Admin
MUFG Ltd
Oct 2016 - Apr 2025 (8 years 6 months)
Administered MUFG compliance training across multiple entities using the SABA Cloud learning management system, including creating and analyzing training assignments and escalating remediation needs. Engineered request forms and prescriptive rules/smart lists in LMS SABA, resolved LMS profile and compliance training issues via Workday tickets, and supported new hire orientation tracking.
Training Administrator
Union Bank
Jan 2013 - Oct 2016 (3 years 9 months)
Coordinated and communicated with vendors and new hires while supporting LMS-SABA workshop and training activities. Built and evaluated training workshop data in Microsoft Excel, proofread and tested training modules, and designed training announcements and workshop offerings using Microsoft Word and Publisher.
Education
Degrees, certifications, and relevant coursework
SheCodes
SheCodes 120 Hour Course: Introduction to Coding & Web Development, Coding & Web Development
Completed SheCodes training in Introduction to Coding and Introduction to Web Development.
International Open Academy
TESOL Certificate (120-hour), Teaching English to Speakers of Other Languages (TESOL)
Completed the Teaching English to Speakers of Other Languages (TESOL) program (120-hour course) through International Open Academy.
California Polytechnic University, Pomona
Bachelor of Science, Health Education
Earned a B.S. in Kinesiology and Health Promotion: Health Education from California Polytechnic University, Pomona.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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