Open to opportunities

Júnior Castagna

@juniorcastagna

Message

Customer-focused digital communicator transitioning into the digital/creative market.

Brazil

Message

What I'm looking for

I seek a digital-role where I can apply customer support, community management, and creative skills in a collaborative, growth-focused environment.

I am a detail-oriented communicator with strong customer-service experience and a decade of live-performance discipline, now focused on building a career in the digital market. I bring remote work experience, community/user support on platforms like Discord, Telegram, and WhatsApp, and hands-on skills in photography, image post-editing (Adobe Lightroom), and digital design (Canva).

I have worked directly with clients, organized deadlines and deliveries as a freelance photographer (MEI), supported tourism operations including front-desk service and guided activities, and completed studies in journalism and English training. I am patient, deadline-driven, adaptable to new processes, and eager to grow professionally in consistent digital roles.

Experience

Work history, roles, and key accomplishments

Tour Guide / Front Desk

Tourism Agency

Jan 2016 - Dec 2020 (4 years 11 months)

Delivered front-desk customer service, led guided trails and outdoor activities, provided live translation and photography support, and coordinated groups from 2016 to 2020.

Customer Service Coordination Live Translation client support Outdoor Safety Communication

Freelance Photographer

Self Employed

Provided end-to-end photography services including client liaison, image production, and post-editing using Adobe Lightroom and Canva, managing deadlines and deliveries for local clients.

Photography Lightroom Canva Client Communication Photo Editing Client Management