Junaid Velani

Managed enterprise customer accounts, handling network service requests and sales opportunities.
* Identified customer needs and recommended suitable telecom solutions to drive revenue growth.
* Built and maintained strong client relationships to improve customer satisfaction and retention.
* Coordinated with cross-functional teams to resolve service issues while ensuring a seamless customer exper

Delivered exceptional customer support while meeting quality and productivity targets.
* Resolved customer issues efficiently and maintained high customer satisfaction.
* Handled escalations and collaborated with internal teams for timely resolutions.
* Achieved KPIs for quality, customer satisfaction, and service excellence.
* Awarded the Bryan’s Circle of Excellence (Q3 2023) for outstanding per

Managed inventory, stock movement, and warehouse operations to ensure timely order fulfillment.
* Assisted customers with product selection and generated sales through consultative selling.
* Coordinated with suppliers and logistics teams to maintain inventory accuracy and on-time deliveries.
* Built strong customer relationships and handled inquiries to ensure a positive buying experience.
* Prep

Managed relationships with retailers and distributors to ensure consistent product availability and customer satisfaction.
* Promoted Nestlé’s product portfolio, driving sales growth and increasing market presence within the assigned territory.
* Identified new business opportunities and onboarded new retail outlets to expand distribution coverage.
* Monitored stock levels, coordinated replenishme

Pursued a Bachelor of Arts in International Hotel and Tourism Management from 2019 to 2022.