At Tata Consumer Products Pvt. Ltd. (Mynd Integrated Solutions), I led end-to-end Order-to-Cash operations, including credit management, collections, cash applications, and dispute resolution. I supported credit governance through customer risk assessments, credit exposure reviews, and payment behavior analysis.
At Capgemini Technology Services India Ltd., I led O2C process transitions and knowledge migrations from Germany, developing operational frameworks for offshore delivery. I also supported transitions back to UK and Poland teams and helped stabilize processes through training, governance, and collaboration with clients.

