Jumbo Ivuaku

Own end-to-end business development for the Interswitch API Marketplace, including onboarding API providers and driving go-to-market and revenue growth. Lead developer onboarding and API adoption, define commercial structures/pricing models, and manage strategic partnerships with fintechs, enterprises, and developers.

Identify, qualify, and close high-value enterprise deals to meet and exceed revenue targets. Coordinate with engineering, marketing, and product teams and manage relationships with enterprise decision-makers while representing the company at industry events and client meetings.

Manage lead requirements, compile proposals, and identify client technical needs to recommend relevant API solutions. Book and run demo meetings, explain complex technical information to non-technical customers, and maintain sales pipeline and customer communication records.

Call customers to resolve key issues and complaints while ensuring satisfaction in line with company standards. Produce account progress and goals reports and build/maintain relationships to reduce churn and improve retention.

Provide customer support and manage CRM-related customer interactions while supporting sales prospecting and client relationship management. Focused on activities aligned with maintaining customer relationships and support.

Provide customer service and support customer relationship needs, supporting CRM and prospecting-related activities as part of the role’s customer-focused responsibilities.

Support marketing-related activities and customer/client engagement as part of a marketing-focused role.

Completed the Udemy course on Sales Engineer and Solutions Engineer.

Completed Dataleum's course on Introduction to Data Analytics and SQL.

Completed Digital Skills for Africa training focused on fundamentals of digital marketing.

Grade: Second Class Upper

Earned a B.Sc in Agribusiness and Management at Michael Okpara University of Agriculture, Umudike. Graduated with a Second Class Upper.