julius van Diepen
@juliusvandiepen
Dedicated customer service professional with a background in hospitality.
NetherlandsWhat I'm looking for
My name is Julius Van Diepen, and I am a dedicated customer service professional with a strong background in hospitality. I have honed my skills through various roles, including customer service specialist and freelance cook and barman, where I developed a keen ability to manage stress and maintain organization in fast-paced environments.
With a diploma in Hotel Management from ROC of Amsterdam, I have a solid foundation in the hospitality industry. My experiences have taught me the importance of listening to customers and providing tailored solutions to meet their needs. I am fluent in Dutch and English, with additional language skills in Spanish and German, which allows me to connect with a diverse clientele.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
ABN AMRO
Sep 2023 - Nov 2023 (2 months)
Provided exceptional customer service support, addressing client inquiries and resolving issues efficiently during a temporary assignment.
Freelance Cook & Barman
Various Restaurants
May 2022 - Aug 2023 (1 year 3 months)
Worked as a freelance cook and barman in various restaurants, showcasing culinary skills and providing excellent customer service.
Customer Service Specialist
Teleperformance
Jul 2021 - May 2022 (10 months)
Specialized in customer service, handling inquiries and providing solutions to enhance customer satisfaction.
Front Office Intern
WestCord City Center
Jan 2021 - Jul 2021 (6 months)
Gained hands-on experience in front office operations, assisting with guest services and administrative tasks during the internship.
Education
Degrees, certifications, and relevant coursework
ROC of Amsterdam
MBO 4 Diploma, Hotel Management
2018 - 2021
Completed Hotelmanagement MBO 4 diploma, focusing on various aspects of hotel management, including operations, customer service, and hospitality management.
Jac. P. Thijsse College
Vmbo-bilingual, General Education
2014 - 2018
Completed Vmbo-bilingual program with a focus on English language studies, preparing for further education in a bilingual environment.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
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