julius mwashumbe
@juliusmwashumbe
ICT Support Assistant at KWS HQ, configuring networks and developing a system for the Ministry of ICT’s innovation hubs.
KenyaWhat I'm looking for
At KWS HQ, I set up workstations, configure mail, and maintain networks while providing ICT support to staff. I also troubleshoot hardware and software issues and keep repair and maintenance records.
At the Ministry of ICT, Kenya, I developed a system for the Center Innovation Hubs and designed network layouts for government and non-governmental organizations. I also inspected CIH sites and supported the UHC Connectivity program’s tendering and procurement process.
Experience
Work history, roles, and key accomplishments
ICT Support Assistant
Kenya Wildlife Service
Jan 2024 - Present (2 years 10 months)
Set up workstations with computers and peripherals, installed and configured software, and maintained KWS networks to optimize performance. Provided overall ICT support to staff, including troubleshooting and maintaining records of repairs.
ICT Intern
Ministry of ICT, Kenya
Nov 2020 - Nov 2021 (1 year)
Designed network layouts for government and non-governmental organizations, conducted network inspections, and developed a system for Center Innovation Hubs. Provided ICT support and participated in the UHC Connectivity program with Google.
IT Intern
United States International University Africa
Sep 2019 - Dec 2019 (3 months)
Installed and configured operating systems and Windows Server, troubleshot system and network problems, and supported rollout of new applications. Monitored and maintained computer systems onsite and remotely.
Education
Degrees, certifications, and relevant coursework
Basic Digital Skills Training Certification, Digital Skills
2021 - 2021
Attained Basic Digital Skills Training Certification.
Emobilis
Basic Digital Skills Training Certification, Digital Skills
2021 - 2021
Attained Basic Digital Skills Training Certification.
IBM
Network Security & Database Vulnerabilities Certificate, Network Security
2020 - 2020
Attained Network Security & Database Vulnerabilities Certificate.
IBM
Artificial Intelligence Mastery Award Certificate, Artificial Intelligence
2019 - 2019
Attained Artificial Intelligence Mastery Award Certificate.
Technical University of Kenya
Bachelor of Technology, Information Technology
2015 - 2019
Grade: Second Class Honors (Upper Division)
Bachelor of Technology in Information Technology, graduated with Second Class Honors (Upper Division).
Moi Forces Academy
Kenya Certificate of Secondary Education, Secondary Education
2011 - 2014
Grade: B+
Kenya Certificate of Secondary Education (KCSE), grade B+.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
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