JTJulie THEODORE
@julietheodore2
Organised and reliable independent Virtual Assistant providing remote support.
MauritiusWhat I'm looking for
As an Independent Virtual Assistant, I pride myself on being organised, reliable, and adaptable to meet the unique needs of each client. My experience includes managing administrative and operational tasks for various client portfolios, ensuring that all tasks are kept on track and communication remains seamless. I have a strong background in invoicing, customer claims management, and diary planning, which allows me to provide high-quality support tailored to my clients' requirements.
Throughout my career, I have been recognised for my dedication and performance, earning the title of Employee of the Year in 2023. My proficiency in Microsoft Office and Google Workspace, combined with my strong attention to detail, enables me to handle back-office tasks effectively. I am committed to maintaining confidentiality and data protection while delivering exceptional customer service and support.
Experience
Work history, roles, and key accomplishments
Independent Virtual Assistant
Julie Theodore
Organised, reliable, and independent Virtual Assistant. I offer remote administrative support, keep tasks on track, manage online communication, and provide daily assistance. Responsive and flexible, I adapt my services to meet each client’s unique needs, ensuring efficient and high-quality support.
Key Accounts Coordinator
Atalian Interactive
Nov 2022 - May 2025 (2 years 6 months)
Managed administrative and operational tasks for client portfolios (Startpeople, Dior, Mcomme French Mutuelle). Prepared, checked, and sent invoices following company procedures. Kept Back Office records up to date and handled customer requests from start to resolution.
Debt Collection Assistant
IKCS
Aug 2022 - Oct 2022 (2 months)
Entered daily payment transactions and issued repayment schedules. Negotiated repayment plans with clients while tracking invoicing and payments.
Customer Service
Chronopost
Mar 2022 - Jul 2022 (4 months)
Handled Back Office tasks and tracked parcels using Salesforce. Sent customer surveys and maintained accurate client data.
Education
Degrees, certifications, and relevant coursework
London College
School Certificate (SC), General Studies
Grade: Distinction (Grade A)
Awarded a distinction (Grade A) in Client Accounts Administration. Achieved 3 credits in O Level exams.
Tech stack
Software and tools used professionally
Availability
Location
MauritiusAuthorized to work in
Social media
Job categories
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