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Julien UserJU
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Julien User

@julienuser1

Digital Transformation & AI Project Manager at Yuma, automating customer and operational workflows with n8n and integrating AI solutions.

Germany
Message

What I'm looking for

I’m actively seeking to relocate to Spain.

At Yuma, I translate business needs into practical digital solutions, analyzing processes to identify pain points and opportunities for AI and automation. I designed and operate n8n workflows for customer reviews, support, follow-ups, and operational tasks, with error escalation and status reporting.

I also work with the CEO on strategic digital and AI decisions, informally coordinating development work from requirements through deployment and user adoption. I’ve mapped processes in Figma and documented them in ClickUp Wikis, and audited Shopify product taxonomy to address a recurring source of operational errors.

Experience

Work history, roles, and key accomplishments

YU
Current

Digital Transformation & AI Project Manager

Yuma

Oct 2024 - Present (2 years)

Leading digital transformation and AI initiatives, including business process analysis, workflow automation, and AI solution integration. Collaborating directly with the CEO on strategic decisions and coordinating development team efforts.

Education

Degrees, certifications, and relevant coursework

BT

BTS

BTS, Customer Relationship Management & Negotiation

2012 - 2014

Completed a BTS in Customer Relationship Management and Negotiation from 2012 to 2014.

FB

French Baccalaureate

Baccalaureate, Management Sciences and Technologies (STG)

2010 - 2011

Completed the French Baccalaureate in Management Sciences and Technologies (STG) from 2010 to 2011.

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