julia piccolo

At Unum, I supported Client Success onboarding by coordinating work across three home offices and helping newly acquired clients through implementation.

I improved documentation audit accuracy from 65% to 85% in one quarter by streamlining interdepartmental processes through strategic data input. I also served as a clear, timely point of contact for internal partners.

During my business management internship at Jason Painter Construction, I coordinated vendor and client communications, maintained budgeting, payroll, and property-management spreadsheets, and identified workflow improvements.

My seven years in the service industry have built my foundation in communication, problem solving, customer service, cash handling, and operational flexibility. At Daily Ration, I managed about $3,000 in daily sales and cross-trained across four restaurant roles.