Juliana Andrade
@julianaandrade
Police Dispatcher focused on safety, clear communication, and efficient dispatch.
United StatesWhat I'm looking for
I’m a POST certified Police Dispatcher with Communications Training Officer (CTO) certification, and I fluently serve the community in English and Spanish. I receive, prioritize, and dispatch emergency and non-emergency calls for police services using computer-aided dispatch (CAD) systems while maintaining clear communication with officers in the field to support public and officer safety.
I also ensure accurate documentation of critical information in high-pressure situations and deliver strong customer service by assisting the public, gathering essential details, and guiding people during stressful incidents. As a trainer for new dispatch trainees, I mentor call-taking procedures and radio communication protocols, and I bring structured administrative experience from my work creating attendance reports and maintaining student attendance, immunization, and health records.
Experience
Work history, roles, and key accomplishments
Police Dispatcher
Chula Vista Police Department
May 2021 - Present (5 years 2 months)
Receive, prioritize, and dispatch emergency and non-emergency calls for police services using computer-aided dispatch (CAD) systems. Maintain communication with officers, document critical information in high-pressure situations, and train new dispatch trainees in call-taking and radio communication protocols.
Attendance and Health Specialist
CVLCC Middle School
Jul 2020 - May 2021 (10 months)
Created accurate attendance reports for state compliance and performed clerical work including answering phones, inputting data, and assisting parents. Oversaw student attendance, immunization, and health records.
Attendance and Health Specialist
CVLCC Elementary
Jul 2016 - Jul 2020 (4 years)
Created accurate attendance reports for state compliance and performed clerical work including answering phones, inputting data, and assisting parents. Oversaw student attendance, immunization, and health records.
Education
Degrees, certifications, and relevant coursework
Southwestern College
Oral Communications
Completed coursework in oral communications, including improving listening, speaking, and message delivery skills.
Olympian High School
High School Diploma
Activities and societies: AP and Honors student.
Earned a High School Diploma as an AP and honors student.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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