MCmiriam clark
@miriamclark
Dedicated emergency services dispatcher with extensive crisis management experience.
United StatesWhat I'm looking for
I am an experienced Emergency Services Dispatcher with a strong commitment to public safety and effective crisis management. Over the years, I have honed my skills in handling high-pressure situations, expertly managing 911 emergency calls, and coordinating responses from various emergency services. My role at the U.S. Army Garrison has allowed me to develop a deep understanding of law enforcement and fire service protocols, ensuring that I can make critical decisions swiftly and accurately.
Throughout my career, I have consistently demonstrated my ability to remain calm and focused during emergencies, providing essential support to callers while dispatching the appropriate resources. My certifications in emergency medical dispatching, telecommunications, and incident command training reflect my dedication to maintaining the highest standards of service. I believe in the importance of accountability, integrity, and professionalism in every interaction, which has earned me the trust of my colleagues and supervisors alike.
Experience
Work history, roles, and key accomplishments
Emergency Services Dispatcher, GS-2151-07
Directorate of Emergency Services, Police/Provost Marshall D
Apr 2024 - Present (1 year 4 months)
Responsible for the receipt and effective evaluation of 911 emergency calls, including installation fire, police, ambulance service, and fire alarms. Performs caller interrogation and crisis intervention during high-risk situations until appropriate emergency field units arrive on scene. Determines appropriate jurisdiction and services based on local policy and procedure.
Emergency Services Dispatcher, GS-2151-06
Directorate of Emergency Services, Police/Provost Marshall D
Apr 2023 - Present (2 years 4 months)
Responsible for the receipt and effective evaluation of 911 emergency calls, including installation fire, police, ambulance service, and commercial Intrusion Detection System alarms. Performs caller interrogation and crisis intervention during high-risk situations until appropriate emergency field units arrive on scene. Determines appropriate jurisdiction and services based on local policy and pro
Emergency Services Dispatcher/Telecommunications Center Operator
Mesilla Valley Regional Dispatch Authority (MVRDA)
Jan 2020 - Present (5 years 7 months)
Managed emergency and non-emergency calls, dispatching appropriate emergency professionals while simultaneously answering emergency calls. Handled radio traffic for multiple Fire Districts and ambulances, coordinating with various emergency services. Maintained and validated data in local, state, and national computerized databases, including NCIC.
Assistant Office Manager/Optometric Technician
Office of Dr. L Victor Sandoval, O.D
Aug 2018 - Present (7 years)
Assisted with patient care and eye examinations, including taking patient histories and administering visual tests. Performed medical billing and coding, ensuring operational excellence through managerial tasks. Managed inventory, trained new employees, and maintained records and files.
Education
Degrees, certifications, and relevant coursework
Mayfield High School
High school diploma or equivalent, General Studies
Grade: 2.5 of a maximum 3.0
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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