Julia Gulia

Managed day-to-day construction processes, reviewed plans to ensure work is completed correctly, and coordinated multiple job sites to keep projects on schedule through completion. Communicated detailed construction requirements to support timely, accurate execution.

Checked customers out throughout the shift and ensured a positive visit experience while maintaining organized service operations. Kept inventory stocked and filed and closed out customer paperwork accurately to defined timeframes.

Provided front-of-house customer service by taking orders, answering phone calls, and resolving customer problems or complaints. Maintained a clean retail environment and supported a team-based operation to deliver consistent service.

Balanced cash drawer and prepared daily front desk and guest needs by reviewing requests and coordinating setup for the rest of the day. Managed guest interactions and sales coordination by capturing inquiries, answering calls, and organizing housekeeping and maintenance lists.

Worked in a high-traffic environment where multitasking and speed while maintaining quality were essential. Prioritized customer satisfaction and supported a team approach while keeping the work area clean.

Coordinated patient intake by assisting patients, verifying private insurance and Medicaid, and enrolling new patients. Used dental software for scheduling and managed patient flow through coordinated communication between front and back rooms.

Assisted customers in finding needed products by answering questions and ensuring items met store standards. Managed phone inquiries, kept merchandise stocked and organized, and supported a customer-focused retail experience.

Completed psychology pre-requisite coursework at Columbus State Community College starting in 2019 and is currently enrolled.