Julia Baptista

Conduct outbound calls to prospective insurance clients meeting daily productivity and conversion goals for american insurance companies.

Developed features using Java, Spring Boot, PostgreSQL, and React.
Built a training module integrating ClickUp data.
Worked with SQL, relational databases, REST APIs, and data integration.
Helped refactor a monolithic application into microservices.
Collaborated in Agile teams using Scrum and Kanban.

• Prepared performance reports for customers.

• Documented business processes and workflows.

• Analyzed supplier engagement metrics.

• Supported customer adoption through data-driven recommendations.

Planned and developed company website using Bootstrap, prospected clients via email and phone using MailChimp, and supported administrative operations for the securitization business.

Extracted, cleaned, and analyzed digital marketing data using Web Analytics platforms.
Developed dashboards and KPI reports to monitor campaign performance.
Presented analytical findings and recommendations directly to clients.
Created performance reports to identify optimization opportunities.
Collaborated with marketing teams to improve campaign performance through data-driven insights.

Collected and analyzed website and campaign data using Google Analytics.
Produced reports on user behavior, traffic trends, and marketing performance.
Conducted competitor analysis using social listening tools.
Delivered insights that supported marketing strategy for enterprise clients.
Used Google Analytics, Google Ads, Google Trends, Facebook Analytics, and Socialbakers.

Managed a portfolio of ~600 high-income customers, provided consultative sales of banking and investment products, and consistently targeted monthly sales goals.

Researched and identified new business opportunities with banks and investors, conducted demos, negotiated contracts, and supported prospects through closing.

Assisted premium customers with dive equipment purchases, managed purchase orders and returns, and prepared monthly sales reports to support operations.

Activities and societies: Hands-on exercises with Spring Boot, Hibernate, Postman, SQL and unit tests.

Completed a Java acceleration program focused on Java, Hibernate, Spring Boot, unit testing and backend development tools.

Activities and societies: Projects in React, Node.js, SQL, MongoDB, Git; module completion projects and instructor mentorship.

Completed a comprehensive web development program covering Front-end, Back-end, computer science, agile methodologies and professional skills with ~1500 hours of training.

Activities and societies: Training in web analytics tools and development of performance reports.

Completed a complementary course in digital metrics and web analytics focused on measurement and performance reporting.

Postgraduate specialization in Marketing with coursework in marketing strategy and related professional applications.

Bachelor's degree in Business Administration covering core business disciplines and administrative practices.