GKGiuliano Krause
@giulianokrause
Data Analyst with a passion for business intelligence and data analysis.
BrazilWhat I'm looking for
As a detail-oriented data analyst, I have a strong background in business intelligence, with experience in data cleansing, restructuring, and organization projects. I excel in creating dashboards and reports that drive business decisions, and I'm proficient in a range of tools including Salesforce, Tableau, Power BI, and Looker Studio.
In my current role at Mutant, I'm responsible for analyzing customer service data to identify pain points and propose solutions. Previously, I worked as a Business Analyst at Zenvia, where I led data projects and contributed to the training of new employees.
I'm a team player with excellent interpersonal skills, and I'm fluent in Portuguese and advanced in English and Spanish.
Experience
Work history, roles, and key accomplishments
Data Analyst
Mutant
Apr 2022 - Present (3 years 1 month)
Responsible for the study, investigation, analysis, and creation of dashboards and reports for the customer service area, with a focus on identifying pain points and proposing solutions.
Business Analyst
Zenvia
Jan 2022 - Nov 2022 (10 months)
Responsible for leading medium and long-term data cleansing, restructuring, and organization projects, acting as the focal point for the creation of reports and dashboards in Advertising and Marketing.
ZEExperience in the Business Intelligence field, including the automation and management of reports, development of reports to support leaders in decision making, creation and analysis of performance dashboards.
ZEData collection, report analysis, preparation of result presentations, and gathering of customer feedback and satisfaction.
Education
Degrees, certifications, and relevant coursework
Giuliano hasn't added their education
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