Giuliano Krause

Responsible for the study, investigation, analysis, and creation of dashboards and reports for the customer service area, with a focus on identifying pain points and proposing solutions.

Responsible for leading medium and long-term data cleansing, restructuring, and organization projects, acting as the focal point for the creation of reports and dashboards in Advertising and Marketing.

Experience in the Business Intelligence field, including the automation and management of reports, development of reports to support leaders in decision making, creation and analysis of performance dashboards.

Data collection, report analysis, preparation of result presentations, and gathering of customer feedback and satisfaction.

Performed in-depth studies and analyses within the customer service domain to identify
pain points and recommend operational enhancements.
Designed and developed comprehensive dashboards and reports to streamline internal
processes and support data-driven strategic decisions.
Led end-to-end projects involving the manipulation and processing of large-scale
datasets using SQL.