Juhi Chavda

I’m an Operations & Project Manager with 3.5+ years of experience building internal systems, managing execution at scale, and supporting senior leadership in fast-moving environments. I lead teams and stabilize multi-workstream operations by turning chaos into repeatable processes.

At Social Sherpa, I built operational systems and structured workflows for delivery across 20+ active client accounts, improving planning consistency and reducing delivery delays by 70%. I also introduced advance planning frameworks that improved delivery speed by 20% and reduced last-minute workload pressure.

I’m strong in capacity forecasting and resource planning, allocating workloads across 25+ internal team members and 10+ freelancers using capacity-based planning to improve efficiency and reduce burnout. I established SOPs, communication frameworks, and centralized data/documentation systems to improve accountability, transparency, and cross-team coordination.

I manage budgets and costs to protect margins, achieving up to 30% improvement in profit margins through cost optimization and resource planning. I oversee training and performance processes that increased productivity and collaboration while reducing internal conflicts by 60%, and I serve as the primary escalation point for operational, technical, and interpersonal challenges.