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JUDY LYN ENRIQUEZ

@judylynenriquez

HR systems and onboarding specialist at NQX Philippines who improved access workflows and created reporting templates that cut manual reporting time.

Philippines

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At NQX Philippines, I processed access requests and provisioned USCF/Agent Suite access for agents across multiple accounts. I also created reporting templates used by WFM, HR, and Operations that cut manual reporting time.

At Gateway Visa Solution, I reviewed and organized immigration documents and supported attorneys and paralegals with filings. I tracked expiration dates and flagged renewals in advance, with no missed deadlines.

My experience also includes recruitment support at Citibank N.A. and evaluating AI tasks at TELUS. I work with HR platforms including Workday, Avature, iCIMS, and UKG Pro, and I’m currently pursuing a Juris Doctor at University of Nueva Caceres.

Experience

Work history, roles, and key accomplishments

HR System Administrator I / Onboarding Specialist

NQX Philippines

Jan 2024 - Mar 2026 (2 years 2 months)

Processed IDM tickets for new hires and access changes, provisioned USCF/Agent Suite access for 5,000+ agents, and coordinated with multiple teams to support onboarding of 120+ hires per month.

IDM Access Management Onboarding Reporting Process Improvement Coordination Ticketing Systems

Documentation Analyst

Gateway Visa Solution

Jul 2023 - Dec 2024 (1 year 5 months)

Reviewed and organized 500+ documents per month, tracked expiration dates in CRM, and supported attorneys in preparing 150+ immigration filings.

Document Management CRM Google Workspace Client Communication Immigration Support Data Entry

Artificial Intelligence Community Surfer

TELUS

Jan 2023 - Jun 2023 (5 months)

Evaluated AI tasks and query responses for relevance and accuracy, maintaining a 99% QA score, and labeled multimodal items using unbiased criteria.

AI Evaluation Quality Assurance Data Labeling Multimodal Data Guideline Application

Operations Support Analyst I / Recruitment Coordinator

Citibank N.A.

Jul 2022 - Dec 2022 (5 months)

Screened 3,000+ resumes, scheduled interviews, managed candidate workflow in Avature, and resolved 500+ mailbox inquiries while supporting onboarding and background checks.

Recruitment Avature Resume screening Interview Scheduling Candidate Management Compliance Background Checks

Academic Services Freelancer

Self-Employed

Jan 2020 - Jan 2021 (1 year)

Mentored 10 students on academic topics and research methods, assisting with educational materials.

Mentorship Research Methods Educational Materials

Government Intern

Department of Labor and Employment

Oct 2020 - Dec 2020 (2 months)

Maintained transaction records, supported document management, and drafted official correspondence.

Document Management Record keeping Correspondence

Government Intern

National Youth Commission

Jan 2020 - Mar 2020 (2 months)

Managed office paperwork, coordinated with SK youth groups on registrations, and supported project proposals for youth initiatives.

Coordination paperwork management Project Support

Education

Degrees, certifications, and relevant coursework

University of Nueva Caceres

Juris Doctor, Law

Currently pursuing a Juris Doctor degree.

University of Nueva Caceres

Certification, Legal Education

2026 - 2026

Completed the Clinical Legal Education Program certification in 2026.

Google Cloud

Generative AI Fundamentals, Machine Learning & AI

2023 - 2023

Completed Generative AI Fundamentals certification in September 2023.

University of Nueva Caceres

Bachelor of Arts, Political Science

Earned a Bachelor of Arts in Political Science in 2019.

Ateneo De Naga University

Licensed Professional Teacher, Education

Licensed Professional Teacher certification obtained in 2019.

Great Learning

Certification, AI and Data

2023 - 2023

Completed multiple certifications including Introduction to Generative AI, ChatGPT for HR, Data Visualization with Power BI, and Build Your Own Chatbot with Python in September 2023.