Diego Barreto
@diegobarreto
I improve customer experiences and business operations across hospitality, sales, and international client support.
What I'm looking for
I manage hospitality operations and customer experience across hotel and short-term rental properties in Chuí, supporting international clients in English, Spanish, and Portuguese.
I handle reservations, guest communications, check-ins, problem resolution, suppliers, maintenance, and daily operations. I also analyze occupancy, pricing, revenue, and operational performance to improve service and customer satisfaction.
As a business owner, I managed sales, purchasing, inventory, financial control, supplier relationships, and administrative activities while building customer loyalty and business growth strategies.
Across sales and business management roles in Montevideo, I led teams, managed client relationships and commercial negotiations, improved processes, and built long-term partnerships.
Experience
Work history, roles, and key accomplishments
Hospitality & Customer Experience Management
Chuí, Brazil
Jan 2020 - Present (6 years 7 months)
Managed hospitality operations and customer experience across hotel and short-term rental properties. Supported international clients in English, Spanish, and Portuguese, handling reservations, guest communications, and problem resolution.
Education
Degrees, certifications, and relevant coursework
UNICORP
High School Diploma, General Studies
2025 - 2025
Completed high school diploma (EJA) at UNICORP in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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