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@juansantiagocarboni
Experienced risk analyst and debt collector with strong communication skills.
My name is Juan Manuel Santiago Carboni, and I am an experienced risk analyst and debt collector with a proven track record in the financial services industry. Over the past few years, I have honed my skills in credit analysis, fraud management, and customer service, working with reputable organizations such as Encore Capital Group and WCS Latin America S.A. My role at Encore involved managing complex credit issues and assisting clients in navigating their financial challenges, which has equipped me with a deep understanding of the intricacies of debt recovery.
Currently, I am employed at AMN Healthcare as a video interpreter, where I provide essential interpreting services to medical institutions. This position has further enhanced my communication skills and ability to work under pressure, ensuring that clients receive the support they need in critical situations. I am passionate about helping others and strive to bring a positive attitude to every interaction, whether it be in a financial or healthcare setting.
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Work history, roles, and key accomplishments
AMN Healthcare
May 2023 - Present (2 years 6 months)
Currently working since May 12, 2023, providing video interpreting services to medical institutions including private clinics and hospitals.
Voiance
Mar 2021 - Aug 2021 (5 months)
Provided interpreting services for medical centers, insurance companies, and government institutions for 1 year.
WCS Latin America S. A.
Oct 2020 - Mar 2021 (5 months)
Worked for 16 months as a risk analyst and debt collector, focusing on assessing risk and managing debt recovery.
Concentrix
Sep 2020 - Oct 2020 (1 month)
Spent 3 months analyzing customer eligibility for loans and guiding them through the application process in the Centrinex portfolio.
Encore Capital Group
Jan 2020 - Sep 2020 (8 months)
Worked for 21 months as a debt collector, focusing on credit analysis, fraud issues, bankruptcy, debt consolidation, and credit report management in the U.S. Also involved in the Recovery Department handling accounts before legal processes.
Degrees, certifications, and relevant coursework
Business Administration
Started Business Administration at Universidad Latina.
Primary Education
Completed primary education.
High School Diploma
Completed high school education.
Software and tools used professionally
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