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@juannepretorius
Dedicated debt collector with strong problem-solving skills.
I am a passionate professional with over a decade of experience in debt collection and office management. My journey began in 2007 as an Office Manager at JL Mechanical Services, where I honed my administrative skills and developed a keen understanding of client service. I took pride in managing day-to-day bookings, invoicing, and ensuring smooth operations within the business.
In 2011, I transitioned to CRS Legal, where I have spent the last 13 years focusing on debt collection. My expertise lies in utilizing automated systems for monitoring overdue accounts and coordinating with field agents for asset recovery. I am adept at navigating complex situations and finding solutions that benefit both the client and the company.
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Work history, roles, and key accomplishments
CRS Legal
Jan 2011 - Apr 2024 (13 years 3 months)
Monitored overdue accounts using an automated license plate recognition system. Focused on asset recovery and collaborated with field agents for the successful retrieval of hidden assets.
JL Mechanical Services
Jan 2007 - Jan 2010 (3 years)
Managed day-to-day bookings and administrative tasks, including invoicing and payments. Oversaw the client service department, ensuring excellent customer interactions and service delivery.
Degrees, certifications, and relevant coursework
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