Juan Neira
@juanneira
Hospitality leader blending 10+ years in service, team leadership, and experience design.
What I'm looking for
Ich bin ein multidisziplinärer Hospitality-Profi mit über zehn Jahren internationaler Erfahrung in Gastgewerbe, Teamführung und Service-Innovation. In leitenden Bar- und Restaurantfunktionen habe ich Operations optimiert, Signature-Cocktailkonzepte entwickelt, internationale Teams geschult und Lager- sowie Kostenkontrollsysteme implementiert, um Verschwendung zu reduzieren und Bestandsgenauigkeit zu verbessern.
Ich suche eine Rolle, die Mensch, Erlebnis und Struktur verbindet – von Hospitality und Events bis Experience Design und UX-orientierten Prozessen. Ich arbeite ergebnisorientiert, kreativ und kollaborativ und bringe praktische Erfahrung in Veranstaltungs- und VIP-Service, Prozessinnovation sowie Trainings- und Mentoringprogrammen mit.
Experience
Work history, roles, and key accomplishments
Head Bartender
Solar Restaurant & Sky Bar
Sep 2024 - Present (1 year 2 months)
Led bar operations at a prominent Berlin rooftop location, developed and implemented a signature cocktail program, and reduced waste through new inventory and cost-control systems. Trained and mentored an international bar team and supported seasonal menus and VIP events.
Assistant Manager
Poropati Bar
Nov 2022 - May 2024 (1 year 6 months)
Supported operations and management at Poropati Bar, contributing to service delivery, team coordination, and daily floor management across shifts. Focused on improving guest experience and operational efficiency.
Bartender
The Daltonist
Jul 2022 - Nov 2022 (4 months)
Prepared cocktails and delivered high-quality front-of-house service at The Daltonist, maintaining drink consistency and contributing to a positive guest atmosphere. Collaborated with team on menu execution and service flow.
Front of House
Sticks N' Sushi
Jul 2021 - Feb 2022 (7 months)
Delivered front-of-house service at Sticks N' Sushi, ensuring guest satisfaction and efficient floor operations during shifts. Managed guest seating, orders, and communication between kitchen and service staff.
Floor Manager
Gorillas
Jan 2021 - Jun 2021 (5 months)
Managed floor operations and staff coordination at Gorillas, overseeing shift workflows and ensuring rapid, accurate service delivery. Implemented process improvements to maintain efficiency under high demand.
Front of House
The Dubliner
Sep 2019 - Mar 2020 (6 months)
Provided customer-facing service at The Dubliner, focusing on guest relations, order accuracy, and maintaining a welcoming environment. Supported events and coordinated with bar staff during peak periods.
Bar Manager
Marina Bar & Grill
Managed bar operations at Marina Bar & Grill in Tairua, overseeing staff, inventory, and service standards to deliver consistent guest experiences. Coordinated rostering and supplier relations.
Head Bartender
Negroni
Led bar service at Negroni in Montevideo, designing cocktail menus and supervising bar staff to maintain high-quality beverage offerings and guest service.
Assistant Manager
Fort Street Union
Assisted management at Fort Street Union in Auckland, supporting daily operations, staff supervision, and guest service initiatives to maintain consistent hospitality standards.
Bar Manager
Bonita Tapas Bar
Managed bar operations at Bonita Tapas Bar in Auckland, delivering tapas-focused beverage programs and supervising front-of-house teams to drive guest satisfaction.
Restaurant & Bar Manager
Mackenzies Bar & Grill
Oversaw restaurant and bar operations in Lake Tekapo, leading teams, managing service delivery, and ensuring compliance with hospitality standards to enhance guest satisfaction.
Front of House
McDonald's
Performed front-of-house duties at McDonald's in Montevideo, focusing on order accuracy, customer service, and efficient transaction handling during shifts.
Education
Degrees, certifications, and relevant coursework
HOFA University
Mastering Engineer Course, Audio Engineering
2019 - 2019
Completed a Mastering Engineer Course at HOFA University in Stuttgart in 2019.
London Private School
Cambridge English First Certificate (FCE), English Language
2015 - 2015
Completed the Cambridge English First Certificate (FCE) program in Montevideo in 2015.
IAVA
Abitur, Secondary Education
2015 - 2015
Obtained Abitur from IAVA in Montevideo in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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